Terms of Service
Please read these terms carefully before using our services or purchasing our products.
Last updated: August 13, 2025
These Terms of Service ("Terms") govern your use of Starken Group's website, services, and products. By accessing our website or using our services, you agree to be bound by these Terms.
Acceptance of Terms
By accessing and using our website, services, or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
About Starken Constroworld
Starken Constroworld is a leading construction materials supplier operating in India. We provide:
- Construction materials and building supplies
- Technical consultation and project support
- Quality assurance and testing services
- Logistics and delivery solutions
- Customer support and after-sales service
Service Usage and Eligibility
Eligibility
You must be at least 18 years old and have the legal capacity to enter into contracts to use our services. By using our services, you represent and warrant that you meet these requirements.
Account Registration
Some services may require account registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Prohibited Activities
You agree not to:
- Use our services for any illegal or unauthorized purpose
- Violate any applicable laws or regulations
- Interfere with or disrupt our services or servers
- Attempt to gain unauthorized access to our systems
- Provide false or misleading information
Product Information and Orders
Product Descriptions
We strive to provide accurate product descriptions, specifications, and pricing. However, we do not warrant that product descriptions are complete, reliable, current, or error-free. Product availability is subject to change without notice.
Ordering Process
Orders are subject to acceptance and availability. We reserve the right to:
- Accept or decline any order at our discretion
- Limit quantities of products purchased
- Cancel orders due to insufficient inventory
- Modify or discontinue products without notice
Pricing and Payment
All prices are subject to change without notice. Payment terms are as follows:
- Payment is due upon order confirmation unless otherwise agreed
- We accept various payment methods as indicated on our website
- Prices exclude applicable taxes, shipping, and handling charges
- Late payments may result in additional charges or order cancellation
Delivery and Shipping
Delivery Terms
Delivery times are estimates only and may vary based on location, product availability, and other factors. We are not liable for delays beyond our reasonable control.
Risk of Loss
Risk of loss and title for products pass to you upon delivery to the specified address. You are responsible for inspecting products upon delivery and reporting any damage or discrepancies within 24 hours.
Shipping Charges
Shipping charges are calculated based on order weight, destination, and delivery method. These charges will be clearly displayed during the checkout process.
Returns and Refunds
Return Policy
Returns are accepted within 30 days of delivery for products in original condition. Custom or special-order items may not be eligible for return. Return shipping costs are the responsibility of the customer unless the return is due to our error.
Refund Process
Refunds will be processed within 14 business days of receiving returned items. Refunds will be issued to the original payment method used for the purchase.
Warranties and Disclaimers
Product Warranties
Our products come with manufacturer warranties as applicable. We do not provide additional warranties beyond those provided by the original manufacturer.
Service Warranties
We warrant that our services will be performed in a professional manner consistent with industry standards. However, we do not guarantee specific results or outcomes.
Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Limitation of Liability
IN NO EVENT SHALL STARKEN GROUP BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES.
Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Starken Constroworldor its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.
Privacy Policy
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.
Dispute Resolution
Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
Dispute Resolution Process
Before pursuing legal action, we encourage you to contact us directly to resolve any disputes. We are committed to working with customers to find mutually acceptable solutions.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: legal@starkengroup.com
Phone: +91 9876543212
Address: Starken Group, Mumbai, Maharashtra, India